ctg777 Terms and Conditions

1 General Provisions

ctg777 (hereinafter referred to as the "Platform", "we" or "Site") is an online gaming service operated for players in Bangladesh. These terms and conditions form a legal agreement between ctg777 and its users (hereinafter referred to as "players", "users" or "members").

By visiting the ctg777 website, creating an account, making a deposit, playing games or using any service, you are considered to have fully agreed to these terms and conditions. If you do not agree with these terms, please stop using the site immediately.

These terms, together with our Privacy Policy and Responsible Gaming Policy, form a complete legal framework. It is every member's responsibility to read and understand all of these documents together.

1.1 Nature of Service

ctg777 provides slot games, fishing games, cricket betting, live casino and other online gaming entertainment. These services are purely for entertainment purposes and should not be considered a reliable source of income.

1.2 Service Availability

ctg777 reserves the right to temporarily suspend services for technical maintenance, system upgrades or unforeseen circumstances. In such situations, we will try to notify members as far in advance as possible.

2 Account Registration

To open an account at ctg777, the following conditions must be met:

• The applicant must be at least 21 years of age.
• Must be a resident of Bangladesh.
• All information provided in the registration form must be true, accurate and complete.
• One person may operate only one account.
• Opening an account on behalf of someone else or using another person's information is strictly prohibited.

2.1 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share this information with anyone. Use a strong password for your account security and change it regularly.

If you notice any unauthorised activity or suspicious transactions on your account, notify our support team immediately.

2.2 Updating Account Information

If any of your personal details change (phone number, email, mobile banking number), please update your account or inform support as soon as possible. ctg777 will not be responsible for transaction delays or failures caused by outdated information.

3 Identity Verification (KYC)

ctg777 may request identity verification (KYC) at any time when necessary. This is a mandatory process to ensure platform security and prevent fraud.

3.1 Verification Documents

One of the following documents may be required for identity verification:

• National Identity Card (NID)
• Passport
• Driving Licence
• Birth Registration Certificate (if no National Identity Card is available)

If documents are not submitted within the specified time after a verification request, transactions on the account may be temporarily restricted.

3.2 Right to Verify Information

ctg777 has the right to independently verify any information. Providing false or misleading information may result in permanent account closure and the associated balance may be forfeited.

4 Financial Transactions

4.1 Deposit

The minimum deposit amount at ctg777 is ৳100. We currently support the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

The minimum deposit amount is ৳100 equally across all payment methods. Transactions may not be successful if a deposit is made without accurate details.

4.2 Withdrawal

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Processing time may vary depending on the payment method and current traffic.

Account KYC verification must be completed and the account must be active in order to make a withdrawal.

4.3 Transaction Responsibility

All deposit and withdrawal transactions must be made from a payment method registered in your own name. Transactions using third-party accounts are prohibited and may result in account closure.

The member is solely responsible for paying all applicable fees or charges related to transactions.

5 Bonuses and Promotions

ctg777 offers various types of bonuses and promotional offers. Each offer has its own terms, which are detailed on the relevant promotion page.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. Or depositing ৳12,000 will earn the maximum ৳5,000 bonus, giving a total balance of ৳17,000.

The wagering requirement for the welcome bonus is 10x (ten times). This means withdrawal is only possible after wagering an amount equal to 10 times the bonus.

5.2 General Bonus Terms

• A welcome bonus can only be claimed once per account.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
• If the deadline to claim a bonus has passed, the bonus will be cancelled.
• ctg777 reserves the right to modify or cancel bonus offers at any time.
• ctg777 reserves the right to cancel a bonus if there is suspicion of bonus abuse.

5.3 VIP Program

The ctg777 VIP program has three tiers:

• Bronze: Weekly cashback up to 0.5%
• Silver: Weekly cashback up to 1.0%
• Gold: Weekly cashback up to 1.5%

Members can advance to higher VIP tiers through regular gaming activity. The benefits and terms for each tier apply separately.

6 Fair Play and Security

ctg777 is a platform operated on a fair play policy. We use SSL encryption to keep all user data and financial transactions secure.

6.1 Random Number Generator (RNG)

The games on our platform are operated using certified random number generator technology, which ensures equal and fair outcomes for all players.

6.2 Data Protection

Your personal and financial information is stored and processed according to the highest security protocols. Further details are available in our Privacy Policy.

7 Prohibited Activities

The following activities are strictly prohibited on ctg777:

• Operating more than one account.
• Opening an account with false or incorrect information.
• Abusing bonuses or attempting to exploit bonuses.
• Playing games using automated software, bots or scripts.
• Exploiting any technical errors in the system.
• Using another member's account or sharing accounts with others.
• Using the platform for money laundering or illegal financial activities.
• Threatening, harassing or insulting other players or staff.
• Attempting to gain unauthorised access to the site's security systems.
• Conducting transactions in the name or identity of a third party.

ctg777 reserves the right to permanently close accounts and forfeit the entire balance of anyone who violates these prohibitions.

8 Account Suspension and Closure

ctg777 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• If the information provided is found to be false or incomplete.
• If fraud or suspicious activity is identified on the account.
• If KYC verification is not completed.
• If the member requests account closure themselves.
• If the account remains inactive for an extended period.

8.1 After Account Closure

If an account is legitimately closed and all conditions are met, the remaining balance may be withdrawn. However, if the account is closed due to a violation of the terms, the balance may be forfeited.

8.2 Voluntary Account Closure

Any member who wishes to close their account can inform the support team via live chat. The option to temporarily or permanently close an account for responsible gaming reasons is also available.

9 Responsible Gaming

ctg777 encourages members to game responsibly. Gaming is entertainment and should never be used as a way to resolve financial problems.

9.1 Protective Measures

To keep yourself safe:

• Set a daily budget and do not play beyond that limit.
• Do not place large bets to try to recover losses.
• Do not make decisions based on emotions.
• Never let gaming interfere with important responsibilities in daily life.
• If you feel you are addicted to gaming, seek help immediately.

Visit our Responsible Gaming page for detailed guidance.

9.2 Protection of Minors

ctg777 is committed to keeping minors away from gaming. No person under the age of 21 is permitted to use this platform. Managing an account on behalf of a minor is strictly prohibited.

10 Dispute Resolution

If you have a complaint or dispute about any matter, please contact us first through our 24/7 live chat support. Our support team provides assistance in Bengali.

10.1 Complaint Process

When submitting a complaint, please provide the following information:

• Account username or registered number.
• Date and time of the incident (Bangladesh Standard Time).
• Detailed description.
• Relevant screenshots or evidence (if available).

10.2 Resolution Timeframe

General complaints are handled as quickly as possible. Complex matters are resolved after internal investigation, and the relevant member is kept updated regularly.

10.3 Final Decision

After all considerations, the decision given by ctg777 authority will be considered final. However, we always make decisions following the principles of fairness and transparency.

11 Privacy

ctg777 is committed to protecting the privacy of its members. Please read our Privacy Policy for detailed information on how your personal data is collected, used, and stored.

11.1 Data Sharing

ctg777 does not sell your personal information to third parties. However, necessary information may be shared with authorized parties for legal obligations, fraud investigation, or platform operations.

12 Limitation of Liability

ctg777 is not liable for the following:

• If a game or transaction is interrupted due to loss of internet connection.
• If loss occurs due to issues with the user's own device or software.
• Due to delays or errors in third-party payment processing.
• If loss occurs as a result of the user sharing their account credentials with another person.
• In the event of unexpected technical issues or force majeure circumstances.

ctg777 always strives to improve service quality and is committed to resolving technical issues as quickly as possible.

13 Changes to Terms

ctg777 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will make every effort to notify members as early as possible.

Continuing to use the platform after changes have been made means you have accepted the new terms and conditions. For this reason, it is recommended that you visit this page regularly.

The date of the most recent update will always be displayed at the top of this page.

14 Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• Live Chat: Support is available 24/7 in Bengali.
• Email: [email protected]

Our support team is always ready to assist you. Use live chat for a faster response.